BB&T in 214 Dahlonega Street

Customer Reviews about BB&T:

• ★ ☆ ☆ ☆ ☆
  Very poor customer service skills and this is at almost every branch that I have been to. The only branch that seems to be friendly and professional is the Dawsonville branch. I travel quite a bit and often have to stop at different BB&T locations. They don't have a public restroom for their customers. When you ask if they do, they look as though you've asked them for blood. I wonder if the owner of BB&T knows that their employees attitudes are so aweful.
  By Keyonna Weed, August 28, 2017
• ★ ☆ ☆ ☆ ☆
  Very shady bank. I don't advise anyone to use BBT. I had accidentally overdrafted my account by a few dollars. I received a notification but was unable to get to the back until after hours. I deposited the money at the ATM to cover fees and the amount. The next day I woke up to $108 in fees because my cash won't be "available" til Wednesday according to BBT. They don't care about there customers and have no interest in helping. They told me I should have deposited it earlier and need to deposit more to avoid more overdraft fees. Don't I repeat don't bank with BBT
  By Brandon Moore, June 20, 2017
• ★ ★ ★ ★ ★
  My wife and I are very pleased with this branch. Their customer service is very good. We recently went in for a home improvement loan and things could not have gone better. Very fast turnaround and very courteous interaction with the loan officer. Great job!
  By Ted Briggs, September 28, 2016

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